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Terms of use

These terms govern the use of the Notti platform, including the dashboard, APIs, SDKs and the self-hosted version. By creating an account or using the service, you agree to them.

Last updated: October 3, 2026Version 1.1

01Acceptance of these terms

By accessing or using Notti, you declare that you have read and accepted these Terms of use and the Privacy policy. If you use the service on behalf of a company, you declare that you have the authority to accept them on its behalf.

02The service

Notti is a platform for sending push notifications, in-app messages and Live Activities for iOS, Android and Web applications. The service is offered in the cloud (Free, Pro and Business plans) and as a self-hosted version, installed on the customer's own infrastructure.

03Registration and account

To use the service you need to create an account with true and up-to-date information. You are responsible for keeping your credentials and API keys confidential, and for all activity carried out under your account.

04Plans, payment and cancellation

Paid plans are billed on a recurring monthly basis, in advance. You can cancel at any time from the dashboard; the plan remains active until the end of the period already paid for, with no proportional refund.

Prices may change with at least 30 days' prior notice. The change takes effect in the following billing cycle.

05Usage limits

Each plan defines MAU (monthly active users) limits per app, number of apps and number of dashboard users. Current limits are described on the pricing page.

MAU is each unique device that received or interacted with a message from an app during the month.The MAU limit applies to each app individually, not to the account as a whole.As you approach a limit, you will be notified and can switch plans.Free: 2 apps and 10,000 MAU per app. Pro: 4 apps and 50,000 MAU per app. Business: 8 apps and 100,000 MAU per app.

06Acceptable use

You agree not to use Notti to:

Send spam, unsolicited messages or misleading content.Send illegal, offensive, discriminatory content, or content that violates third-party rights.Send notifications to people who have not consented to receive them.Attempt to access, without authorization, other customers' systems, accounts or data.Circumvent technical or plan limits.

07Customer content and data

You retain ownership of all content and data you submit to the platform, including data belonging to your apps' end users. With respect to that data, Notti acts as a processor, handling it only according to your instructions and under the terms of the Privacy policy and the LGPD.

You are responsible for obtaining the necessary authorizations from your end users to send notifications and process their data.

08Self-hosted version and licenses

The self-hosted version can be used free of charge within the Free plan limits: 2 apps, 10,000 MAU per app and 2 dashboard users. You are responsible for installing, operating, securing and backing up the infrastructure it runs on.

Usage above these limits requires the self-hosted annual license, purchased separately. Using it beyond the Free plan limits without a valid license is not permitted.

09Availability and support

We make reasonable efforts to keep the cloud service available and stable, but we do not guarantee uninterrupted operation. Scheduled maintenance will be communicated in advance whenever possible. The level of support varies according to the contracted plan.

10Intellectual property

Notti, its brand, software, interfaces and documentation are owned by Zeep Labs. These terms do not transfer any intellectual property rights, only a limited, non-exclusive and revocable license to use the service.

11Limitation of liability

To the maximum extent permitted by law, Zeep Labs is not liable for indirect damages, lost profits or data loss arising from the use of the service. Total liability is limited to the amount paid by the customer in the 12 months preceding the event.

12Suspension and termination

We may suspend or terminate accounts that violate these terms, especially in cases of spam or abusive use. When possible, we will notify you in advance and give you the opportunity to correct the issue.

13Changes to these terms

We may update these terms periodically. Material changes will be communicated by email or through the dashboard in advance. Continued use after the effective date indicates agreement with the new version.

14Governing law and jurisdiction

These terms are governed by the laws of the Federative Republic of Brazil. The courts of the comarca of São Paulo, SP are elected to settle any disputes, with waiver of any other, however privileged.

Have a question?Reach us at legal@zeeptecnologia.com.br
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