Privacy policy

01Who we are

Notti is a product of Zeep Labs, a brand of JULIO AUGUSTO MORAIS DE SOUSA DESENVOLVIMENTO DE SOFTWARE LTDA, registered under CNPJ No. 37.818.214/0001-80, headquartered in São Paulo, SP, Brazil. For the purposes of this policy, we are the controller of the data of the customers who use the platform.

02Controller and processor

We handle two types of data, with different roles:

Data of our customers (who create an account and use the dashboard) and of people who contact our sales team: we act as controller.Data of the end users of our customers' apps (devices, tokens, tags): we act as processor, handling the data only according to the customer's instructions, who is the controller.

03Data we collect

Depending on how you interact with Notti, we may collect:

Registration data: name, email, company and password (stored encrypted).Payment data: processed by payment partners; we do not store the full card number.Dashboard usage data: access logs, IP address, browser and actions recorded in the audit log.Device data from integrated apps: push token, platform, app version, language, time zone and tags defined by the customer.Sales contact data: name, email, company and, if you provide them, phone, MAU range and number of apps, sent through the "Talk to sales" form.

04How we use the data

We use the data to provide and improve the service, deliver the notifications configured by customers, process payments, prevent fraud and abuse, comply with legal obligations, and communicate with you about your account and product updates.

Data sent through the "Talk to sales" form is used only to reply to your request and carry on the sales conversation.

05Legal bases

We process personal data based on the legal bases set out in art. 7 of the LGPD, mainly: performance of a contract, compliance with a legal obligation, legitimate interest and, where applicable, consent.

Data from the "Talk to sales" form is processed based on your consent, given when you submit the form. You can withdraw it at any time by emailing our data protection officer.

06Sharing

We do not sell personal data. We share data only with:

Push providers of the platforms (Apple APNs, Google FCM and browsers), strictly to deliver messages.Infrastructure, payment and support vendors, under contract and confidentiality obligations.Public authorities, when required by law or court order.

07International transfer

Some vendors may process data outside Brazil. In these cases, we adopt the safeguards provided for under the LGPD, such as standard contractual clauses and vendors with adequate levels of protection.

08Retention

We keep data for as long as necessary to fulfill the purposes of this policy or legal obligations. After an account is closed, data is deleted or anonymized within 90 days, unless the law requires it to be kept for longer.

Data sent through the "Talk to sales" form remains available to the sales team for 30 days from submission. After that, it is deleted and permanently removed from our database within 30 additional days.

09Security

We adopt technical and administrative measures to protect data, including encryption in transit and at rest, role-based access control, per-app API keys and audit logging. No system is fully immune to incidents; should one occur that creates a relevant risk, we will notify those affected and the ANPD.

10Self-hosted version

In the self-hosted version, data stays on the customer's own infrastructure and is not accessed by Zeep Labs. The customer is fully responsible for processing and securing that data. We may receive only minimal technical licensing information, where applicable.

11Your rights

As a data subject, you may request at any time:

Confirmation of, and access to, your data.Correction of incomplete or outdated data.Anonymization, blocking or deletion of unnecessary data.Portability of data to another provider.Information about sharing and revocation of consent.

12Cookies

We use essential cookies to keep your dashboard session, and analytics cookies (Google Analytics) to understand site usage. Analytics cookies are only loaded after your explicit consent, given through the cookie banner shown on the site; by default they stay disabled. You can accept, decline or change your choice at any time via the "Cookie preferences" link, or manage cookies in your browser settings.

13Data protection officer (DPO)

To exercise your rights or ask questions about this policy, contact our data protection officer at legal@zeeptecnologia.com.br. We will respond within 15 days.

14Changes to this policy

We may update this policy periodically. Material changes will be communicated by email or through the dashboard, and the update date at the top of the page will be revised.

Have a question?Reach us at legal@zeeptecnologia.com.br

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